Jul 2024 – Jul 2025: Business Development Representative – Hodi
- Identified high-quality leads using LinkedIn Sales Navigator, ZoomInfo, and other prospecting tools.
- Coordinated across teams to align business development strategies and ensure project efficiency.
- Conducted deeply researched, personalized outreach via email, LinkedIn, and social media.
- Worked on multiple client projects, including NorthStar Carbon Management, GoodMaps, and Sensible.

Aug 2023 – Jun 2024: Customer Service Representative – CCI Kenya
- Processed orders, handled inquiries, complaints, and assisted customers with product usage.
- Managed customer accounts, including setups, updates, and record maintenance.
- Collected and reported customer feedback to improve service delivery.
- Handled calls, chats, and SMS, ensuring timely resolution and customer satisfaction.
- Supported campaigns for Lifetouch and JetBlue Airlines.