MercyO

Senior Administrative Assistant

About me

I am a finance and operations professional with over nine years of experience helping organizations scale sustainably. I thrive in fast‑paced environments where structure, collaboration, and integrity are essential. My passion lies in building systems that promote accountability and inclusion, ensuring that growth is both efficient and meaningful.

Education

Education


Nov 2022: Master of Business Administration (MBA)
Dec 2013: Bachelor of Commerce – Finance Option

Professional Courses


- Certified Public Accountant (CPA-K)
- Financial Modelling and Valuation Analyst

Language(s)

FRENCH
ENGLISH

Skills

blog

Work Experience

Nov 2024 – Present: Procurement and Administration Manager – Basigo Limited, Nairobi, Kenya


- Led procurement, payables, and administrative operations, improving service delivery turnaround by 40%.
- Implemented inventory tracking and reporting systems, reducing discrepancies, minimizing wastage, and improving stock accuracy to over 98% monthly.
- Maintained accurate and up-to-date documentation, including vendor contracts, purchase requests, internal memos, and expense reports, ensuring compliance with company policy.
- Collaborated with department heads to plan and coordinate internal retreats, staff events, and operational reporting milestones.
- Managed vendor relationships, enforced procurement policies, and monitored cost-effectiveness while ensuring alignment with organizational standards.
- Mentored and supervised administrative and store staff, providing training and oversight to enhance accountability, productivity, and alignment with operational goals.

July 2022 – Nov 2024: Procurement and Payables Accountant – Basigo Limited, Nairobi, Kenya


- Developed and executed a supplier consolidation strategy, reducing the vendor base and cutting procurement costs by 30%.
- Collaborated with finance and department heads to resolve vendor issues and achieve 100% on-time payments, improving supplier relationships and operational efficiency.
- Improved documentation accuracy for audits, stakeholder reporting, and donor compliance requirements.
- Reduced turnaround time for purchase requisition approvals through streamlined coordination and improved documentation workflows.
- Designed a monthly payables dashboard, increasing reporting visibility and reducing reconciliation time by 50%.

Nov 2020 – June 2022: Finance Officer – Hadithi Crafts Support CBO, Maungu, Kenya


- Oversaw end-to-end financial operations, including payroll, statutory returns, purchase orders, staff advances, and budget approvals, ensuring accuracy and compliance.
- Strengthened financial governance by implementing internal controls and risk management systems, reducing irregularities and fraud cases by 30%.
- Monitored cash flows, managed fund disbursements, and performed monthly bank reconciliations, improving fund utilization by 10% and reducing liquidity gaps.
- Prepared and presented timely financial reports, conducting variance analysis to support data-driven decision-making and improve project outcomes.
- Coordinated internal and external audits by developing audit plans and ensuring timely resolution of audit findings.
- Delivered financial literacy and compliance training to staff and community groups, strengthening financial management capacity and accountability.

Aug 2018 – Oct 2020: Accountant – Royal Tulip Canaan, Nairobi, Kenya


- Reconciled eight months of backlog bank statements and client accounts, recovering unbanked cheques and restoring financial data integrity.
- Cleared delayed credit card postings, enabling accurate and timely financial reporting for management and audits.
- Identified and corrected falsified account entries, facilitating recovery of outstanding receivables and restoring accurate financial records.
- Introduced controls to ensure bank credits matched ledger postings, eliminating discrepancies and improving reconciliation accuracy.
- Strengthened cash flow oversight by detecting and preventing cash handling irregularities, ensuring full deposit of daily collections.

Aug 2017 – Aug 2018: Accounts Assistant – Ashut Engineers, Nairobi, Kenya


- Maintained accurate finished goods inventory reporting, supporting effective sales planning and reducing stockouts and delivery delays.
- Conducted biweekly stock audits to align inventory data with production needs, optimizing manufacturing schedules and minimizing excess inventory.
- Provided responsive customer service through timely communication on delivery timelines, enhancing client satisfaction.
- Ensured timely invoicing and LPO generation, improving payment cycles and eliminating backlog adjustments.

March 2017 – Aug 2017: Financial Administrator – Candy Can Clean Services Limited, Nairobi, Kenya


- Led profitability analysis across client sites, identifying underperforming accounts and implementing corrective actions that increased profitability by 10%.
- Implemented a new accounting system, improving data accuracy and enabling timely financial reporting.
- Ensured prompt supplier payments and cleared arrears, reducing vendor complaints by 75% and securing better credit terms.
- Maintained accurate bookkeeping and ensured timely monthly financial close processes.
- Ensured compliance with statutory requirements, preventing penalties and audit risks.
- Reduced petty cash misuse by nearly 50% through digitized expense tracking and real-time posting.

Aug 2011 – Feb 2016: Accounts Assistant – Hasbah Kenya Ltd, Nairobi, Kenya


- Reconciled complex van sales statements against invoices, improving accuracy and reducing discrepancies in sales reporting.
- Recognized for consistent, timely, and accurate financial reporting, and for driving process improvements within the sales accounting function.
- Developed Excel-based reconciliation tools, improving reporting efficiency and enabling sales teams to independently track stock and financial data.
- Maintained and reconciled petty cash accounts with complete supporting documentation, ensuring accountability and accuracy in daily transactions.